Brightbridge Wealth Management Headlines Airbnb Of

(1888PressRelease) August 21, 2011 - Airbnb announced a $50,000 insurance policy and the formation of a 24/7 customer support hotline Monday after two users recently said their use of the company's travel services had left them the victims of vandalism and theft.

Up to this point, Airbnb - a website that connects travelers with people who are willing to host travelers - had been on a hot streak: It had landed high-profile celebrity and tech investor Ashton Kutcher as an advisor, as well as a funding round of $112 million, which valued the company at $1.3 billion.

In June, an San Francisco Airbnb user identifying herself as E.J. said on her personal blog that a person who rented her apartment on the website had trashed her home and stolen her jewelry, some cash and electronics, among other things. E.J. followed up that post with one Thursday accusing Airbnb of trying to get her to remove her original blog post as well as neglecting to help her recover from the "nightmare" of a situation.

Another Airbnb user, Troy Dayton, told the website TechCrunch that he too had his home vandalized by someone who had rented his apartment through the service and that he'd come home to find "meth pipes everywhere."

After a back-and-forth between TechCrunch and investors in Airbnb, Chief Executive Brian Chesky wrote a blog post Monday saying his San Francisco start-up hadn't handled its users' situations correctly and was looking to make thing...

(1888PressRelease) August 21, 2011 - Airbnb announced a $50,000 insurance policy and the formation of a 24/7 customer support hotline Monday after two users recently said their use of the company's travel services had left them the victims of vandalism and theft.

Up to this point, Airbnb - a website that connects travelers with people who are willing to host travelers - had been on a hot streak: It had landed high-profile celebrity and tech investor Ashton Kutcher as an advisor, as well as a funding round of $112 million, which valued the company at $1.3 billion.

(1888PressRelease) August 21, 2011 - Airbnb announced a $50,000 insurance policy and the formation of a 24/7 customer support hotline Monday after two users recently said their use of the company's travel services had left them the victims of vandalism and theft.